Concrete case briefs
Briefs include stakeholder maps, acceptance criteria, and sample transcripts so teams can align quickly and reproduce the instructor-led process for their context.
Pricing and Plans
Flexible plans for learners and teams
Plans are structured around learning outcomes and practical artifacts: prototypes, evaluation suites, and deployment guides. Choose a self-study track, a moderated team program, or a customized enterprise stream with a capstone tailored to your business case.
Most practical
Basic Workshop
6700THB
- 4 hours of guided workshops
- Scenario workbook and templates
- Sample conversation datasets
- Community forum access
- Email support for 14 days
Intro
0
- Access to one scenario lab
- Introductory readings and checklists
- Community discussion threads
- Sample templates for prompt design
Pro Team
7900THB
- Instructor-led modules (16 hours)
- Team capstone with deployment playbook
- Priority email and chat support
- Integration templates and checklists
- On-demand case review sessions
Capstone and applied labs
Build, measure, and operationalize
Each capstone centers on a real operational scenario: optimize customer triage for a local service provider, create a knowledge retrieval flow for a retailer, or set up a productivity bot for a marketing team. Students document assumptions, design conversational flows, perform A/B style tests in controlled simulations, and produce a one-page deployment plan.
Evaluation templates
Test suites cover intent accuracy, escalation rates, and user satisfaction proxies that can be measured during pilot phases.
Integration guides
Stepwise instructions for connecting conversational agents to common backend systems, plus simple monitoring dashboards for early detection of regressions.
Local compliance checklist
Practical items to consider when processing customer data in Thailand, anonymization suggestions, and links to resources for further legal review.
Practical learning is reinforced by peer review sessions and instructor feedback tied to each case. Participants leave with artifacts they can adapt: conversation maps, prompt libraries, evaluation reports, and a deployment checklist.
Enroll in Capstone